Description
Traverse City Light & Power (TCLP) is a municipally owned electric and telecom utility serving approximately 13,000 electric and 900 fiber customers. With a team of 56 dedicated employees, we are committed to delivering reliable, innovative, and community-focused services to the residents and businesses of Traverse City. Traverse City is a destination town located in beautiful Northern Lower Michigan along the shores of East Grand Traverse Bay and West Grand Traverse Bay, both of which flow into Lake Michigan. This area is known for its beaches and extensive outdoor recreational opportunities.
Position Overview
Under the direction of the Executive Director, provides high-level strategic and administrative support by coordinating executive operations, managing workflow systems, supporting governance functions, and ensuring alignment across organizational priorities. This role operates as a central point of coordination for executive initiatives, Board administration, leadership team accountability, and organizational communication, enabling effective decision-making and execution. The position also supports organizational culture and employee engagement by serving as a trusted liaison and early point of connection for communication and issue navigation.
Key Responsibilities
- Provide high-level administrative and operational support to the Executive Director, including calendar management, correspondence, and executive communications.
- Coordinate Board and committee functions, including agendas, materials, minutes, governance records, and follow-through on actions.
- Support executive priorities and strategic initiatives by tracking progress, preparing briefings, and coordinating leadership deliverables.
- Manage leadership team workflows by monitoring commitments, deadlines, and action items to ensure accountability and execution.
- Serve as a key liaison between leadership, staff, Board members, and stakeholders, ensuring clear, consistent organizational communication.
- Design and manage meeting structures and follow-up systems that drive decision-making, transparency, and task completion.
- Oversee executive office systems, records, and engagement initiatives, while leveraging technology to improve workflow efficiency and organizational alignment.
Why TCLP?
- Be part of a mission-driven organization that directly impacts your community.
- Enjoy a collaborative, supportive work culture with a strong focus on employee well-being.
- Competitive compensation and benefits including health insurance, 100% employer paid dental and vision insurance, 10% employer contribution to a 457 deferred compensation retirement plan, and a defined benefit pension retirement plan.
- Opportunities for professional development and growth.
To view a detailed job description, additional minimum qualifications, benefit summary, and to apply visit https://jobs.tclp.org/careers/. The position is open until filled.
Requirements
Qualifications
- Associate’s degree with major coursework in office management or a related field, bachelor’s preferred. A combination of education and experience may be considered in lieu of a degree.
- Minimum of six (6) years of progressively responsible administrative or office management experience, including at least three (3) years supporting executive-level leadership or similar level of scope and complexity.
- Valid State of Michigan Vehicle Operator’s License.
- Advanced proficiency in Microsoft Office Suite and demonstrated ability to effectively utilize word processing, database, and spreadsheet applications to support executive-level reporting and coordination.
- Strong organizational, project coordination, and time management skills, with the ability to prioritize competing demands and manage multiple assignments independently.
- Excellent written and verbal communication skills, with the ability to interact professionally and effectively with leadership, employees, board members, and the public.
